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Supermarket Personal Injury Claim 

Unfortunately, a trip to the supermarket can cost you more than your grocery bill. Supermarket slip and fall personal injury claims are very common. Below is some information on the steps you should take if you are injured in a supermarket or shopping centre.

1.Seek medical attention

2.Report the accident

Report the injury to the negligent party to ensure they are aware of the injury. Ensure you keep a record of any correspondence with them.

3.Consult a lawyer to see if you are eligible 

Merely sustaining a slip and fall injury in a public place is not sufficient for a public liability claim – it must be proven that your injury was caused by another person’s negligence. Therefore, a personal injury lawyer can determine whether you are eligible for a public liability claim and your chance of success.

To make a personal injury claim, you must prove that:

  • The party at fault owed you a duty of care
  • The party at fault breached that duty of care. A breach of duty of care means that the negligent party has not taken reasonable steps to ensure the safety of those to whom they owe a duty of care. The risks must be foreseeable and not insignificant. For example, where a supermarket fails to clean the floor after a spillage or fails to have warning signs around hazards, this will be a breach.
  • You were injured or suffered loss as a result of their breach.

Remember – there is a 3 year limitation period for all public liability claims.

4.Collect evidence                            

In order to prove your injury, you must provide evidence. The more evidence you have, the stronger your case and the more compensation you can receive. Evidence may include:

  • Photographs of your injury
  • Photographs of the location where the incident occurred
  • Correspondence between you and the negligent party
  • Surveillance footage of the incident
  • Medical records of your injury (appointment dates, medical certificates, x-rays)
  • Names/details of witnesses
  • Records of lost wages due to your injury
  • A record of receipts of any expenses incurred due to your injury e.g. travel or medical expenses

5.Lodge your public liability claim against the party at fault and their insurer 

6.Settle and receive compensation 

The amount of compensation you will receive will depend on the circumstances of your case and the nature/extent of your injuries. You could receive compensation for:

  • Medical expenses (past and future) e.g. hospital fees, doctors fees etc
  • Loss of earnings (past and future) e.g. time off work, loss of overtime etc
  • Care and assistance
  • Home modification
  • Pain, suffering and loss of enjoyment of life

If you require more information about making a personal injury claim, please do not hesitate to contact Matthews Folbigg. Our Personal Injury Lawyers can provide practical solutions and exceptional results in relation to your personal injury claim on a No Win, No Fee basis. Call 1300 773 529 or email a Personal Injury lawyer at

Matthews Folbigg has over 50 years’ experience protecting personal injury and compensation rights of people living in Parramatta and the Hills.