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Usually personal injuries at supermarkets are the result of slips and trips, leading to shoulder, hip, leg, back or other personal injury.  Sometimes these arise due to spillages, items or fluids on the floor.  A failure to adhere to an appropriate cleaning regime may also be the reason.  Other potential dangers may arise from faulty equipment, poorly stacked shelves, inherently slippery floor designs, or unsatisfactory cleaning procedures.

There are obligations on supermarket management to ensure that a cleaning system is in place and followed during opening hours.  Courts have previously considered a satisfactory cleaning regime to be one that requires inspections of the entire store every 15 to 20 minutes.  The injured person may be able to establish negligence by the supermarket, but it can depend on the cleaning program used.

Whether you are a shopper or an employee that has had a personal injury at a supermarket, you may have rights to personal injury compensation. Take a photo, report it to staff and lodge a notification with the Manager.

Our Personal Injury and Compensation Lawyers can provide practical solutions and exceptional results in relation to your compensation claim, on a No Win, No Fee basis.  Call 1300 773 529 or email a personal injury compensation lawyer at We can then arrange an initial telephone conference to discuss.

Matthews Folbigg has over 50 years’ experience protecting personal injury and compensation rights of people living in Parramatta and the Hills.